← Back to results

Monument Healthcare Cottonwood Creek

1205 East 4725 South, Salt Lake City, UT 84117

Memory Care Nursing Home Care Senior Living

At Willow Wood Care Center we fully understand the importance of providing top of the line service to all those we encounter, in a loving and comfortable atmosphere. Whether your stay with us is a short-termed rehabilitation, or a long-term residence, you can rest assured you’ll be treated with the highest quality of care. From the moment you walk in our doors, our compassionate staff will make you and your loved ones feel right at home during these delicate times.

Operated by Avalon Health Care Group, which runs 63 communities in our directory.

Monument Healthcare Cottonwood Creek is licensed for 77 beds, about typical for the area, where senior care communities in Salt Lake City average about 89 beds.

Federal reporting puts occupancy at about 85% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2024 and recorded 6 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.9 hours from a registered nurse.

The community is located in Salt Lake County, UT.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 28 problems at Monument Healthcare Cottonwood Creek. 3 findings involved harm to a resident. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $17,940.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2024. Corrected by April 25, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected April 2024. Corrected by April 25, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2024. Corrected by March 15, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected April 2024, after a complaint. Corrected by March 25, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2024. Corrected by April 25, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected April 2024. Corrected by April 25, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Monument Healthcare Cottonwood Creek offers memory care, nursing home care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 77
  • Occupancy 85%
  • Nursing hours per resident/day 3.5
  • Last health inspection April 2024

Get directions

Resident & family reviews

No one has shared a review of Monument Healthcare Cottonwood Creek yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review