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Pine Heights at Brattleboro Center for Nursing & R

Nursing Home Facility

187 Oak Grove Avenue, Brattleboro, VT 05301

Nursing Home Care Senior Living

Pine Heights at Brattleboro Center for Nursing & R is a senior care community located in Brattleboro, VT. It provides nursing home care and senior living for older adults in the Brattleboro area. To learn more or schedule a tour, call (802) 257-0307.

Operated by National Health Care Associates, which runs 40 communities in our directory.

Employer rating 2.8 out of 5 394 reviews from their own employees on Indeed. See what they say.

With 80 beds, Pine Heights at Brattleboro Center for Nursing & R is one of the larger communities in the area, senior care communities in Brattleboro average about 62 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Brattleboro average about 3.0 stars. Its most recent standard health inspection was in September 2025 and recorded 7 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Brattleboro average about 4.3 hours. Nursing staff turnover over the past year was about 36%.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 11 problems at Pine Heights at Brattleboro Center for Nursing & R. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2025. Corrected by October 24, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected September 2025. Corrected by October 24, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2025. Corrected by October 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected September 2025. Corrected by October 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected September 2025. Corrected by October 24, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025. Corrected by October 24, 2025.

  • Minimal harm or the potential for it, a pattern Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected June 2026, after a complaint. Corrected by July 17, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Pine Heights at Brattleboro Center for Nursing & R offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 80
  • Occupancy 96%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 36%
  • Last health inspection September 2025

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