Golden Livingcenter-Shenandoah Valley
Nursing Home Facility
3737 Catalpa Avenue, Buena Vista, VA 24416
Our Golden LivingCenter would like to extend you a warm welcome. Your doctor has recommended that you receive certain care, and we are happy that you chose us to provide you with that care. Our staff will review your doctor’s orders, and then you and your family will have an opportunity to help us plan how you can get the care that your doctor has ordered. Our comprehensive approach ensures our residents receive the most innovative and expert care possible, while our compassion and dedication keeps our focus exclusively on the individual.
Operated by Trio Healthcare, which runs 8 communities in our directory.
Golden Livingcenter-Shenandoah Valley is licensed for 93 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2023 and recorded 6 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 60%, which is high and can affect continuity of care.
The community is located in Buena Vista City County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Golden Livingcenter-Shenandoah Valley. 3 findings involved harm to a resident. 12 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $50,635.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Administration
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Golden Livingcenter-Shenandoah Valley offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 93
- Occupancy 94%
- Nursing hours per resident/day 3.2
- Annual staff turnover 60%
- Last health inspection February 2023
Resident & family reviews
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