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Sentara Nursing Center Hampton

Nursing Home Facility

2230 Executive Drive, Hampton, VA 23666

Nursing Home Care Senior Living

Sentara Nursing Center Hampton is a senior care community located in Hampton, VA. It provides nursing home care and senior living for older adults in the Hampton area. To learn more or schedule a tour, call (757) 992-8100.

Operated by Saber Healthcare Group, which runs 114 communities in our directory.

Employer rating 2.9 out of 5 2,244 reviews from their own employees on Indeed. See what they say.

Sentara Nursing Center Hampton is licensed for 86 beds, about typical for the area, where senior care communities in Hampton average about 72 beds.

Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Hampton average about 2.2 stars. Its most recent standard health inspection was in September 2024 and recorded 17 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 55%.

The community is located in Hampton City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 48 problems at Sentara Nursing Center Hampton. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected September 2024, after a complaint. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected September 2024. Corrected by October 18, 2024.

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  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2024, after a complaint. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected September 2024, after a complaint. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected September 2024, after a complaint. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected September 2024, after a complaint. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected September 2024. Corrected by October 18, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected September 2024. Corrected by October 18, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Sentara Nursing Center Hampton offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 86
  • Occupancy 94%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 55%
  • Last health inspection September 2024

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