← Back to results

Autumn Care Of Norfolk

Nursing Home Facility

1401 Halstead Avenue, Norfolk, VA 23502

Nursing Home Care Senior Living

Autumn Care of Norfolk was established in 1996. We are a 120 bed nursing skilled care facility serving the Tidewater region. Our goal is to provide quality care that surpasses your expectations. Our dedicated and qualified staff is here to serve the needs of the elderly population and their families.

Operated by Saber Healthcare Group, which runs 114 communities in our directory.

Autumn Care Of Norfolk is licensed for 120 beds, about typical for the area, where senior care communities in Norfolk average about 94 beds.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Norfolk average of roughly 82%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Norfolk average about 2.6 stars. Its most recent standard health inspection was in January 2023 and recorded 11 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 51%.

The community is located in Norfolk City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 43 problems at Autumn Care Of Norfolk. None of them caused harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected January 2023. Corrected by February 13, 2023.

Show 3 more
  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or get specialized rehabilitative services as required for a resident.

    Inspected January 2023. Corrected by February 13, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Report COVID19 data to residents and families.

    Inspected January 2023. Corrected by February 13, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Autumn Care Of Norfolk offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 96%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 51%
  • Last health inspection January 2023

Get directions

Resident & family reviews

No one has shared a review of Autumn Care Of Norfolk yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review