Ruxton Health of Norfolk, LLC
Assisted Living Facility
827 Norview Avenue, Norfolk, VA 23509
Ruxton Health of Norfolk, LLC is a senior care community located in Norfolk, VA. It provides assisted living, nursing home care, and senior living for older adults in the Norfolk area. To learn more or schedule a tour, call (757) 853-6281.
Operated by Eastern Healthcare Group, which runs 12 communities in our directory.
With 60 beds, Ruxton Health of Norfolk, LLC is smaller than most nearby options, senior care communities in Norfolk average about 94 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in October 2021 and recorded 11 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 70%, which is high and can affect continuity of care.
The community is located in Norfolk City County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at Ruxton Health of Norfolk, LLC. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Ruxton Health of Norfolk, LLC offers assisted living, nursing home care, and senior living.
Facility details
- Beds / units 60
- Nursing hours per resident/day 3.2
- Annual staff turnover 70%
- Last health inspection October 2021
Resident & family reviews
No one has shared a review of Ruxton Health of Norfolk, LLC yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.