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Shalom Gardens Health & Rehabilitation

Nursing Home Facility

1600 John Rolfe Parkway, Richmond, VA 23233

Nursing Home Care Senior Living
Shalom Gardens Health & Rehabilitation

Shalom Gardens Health & Rehabilitation is a senior care community located in Richmond, VA. It provides nursing home care and senior living for older adults in the Richmond area. To learn more or schedule a tour, call (804) 750-2183.

Operated by Hill Valley Healthcare, which runs 34 communities in our directory.

Employer rating 2.6 out of 5 32 reviews from their own employees on Indeed. See what they say.

Shalom Gardens Health & Rehabilitation is licensed for 101 beds, about typical for the area, where senior care communities in Richmond average about 84 beds.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Richmond average about 2.4 stars. Its most recent standard health inspection was in June 2024 and recorded 13 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.

The community is located in Henrico County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 49 problems at Shalom Gardens Health & Rehabilitation. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 15 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $39,555.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

  • Put residents in immediate danger, one or a few residents Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected May 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected May 2026, after a complaint. Corrected by June 3, 2026.

Show 5 more
  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected June 2024, after a complaint. Corrected by August 1, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected June 2024, after a complaint. Corrected by August 1, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected June 2024, after a complaint. Corrected by August 1, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected June 2024, after a complaint. Corrected by August 1, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected June 2024, after a complaint. Corrected by August 1, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Shalom Gardens Health & Rehabilitation offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 101
  • Occupancy 97%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 66%
  • Last health inspection June 2024

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Resident & family reviews

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