Our Lady Of Hope Health Center
Nursing Home Facility
13700 North Gayton Road, Richmond, VA 23233
Our Lady Of Hope Health Center is a senior care community located in Richmond, VA. It provides assisted living, nursing home care, and senior living for older adults in the Richmond area. To learn more or schedule a tour, call (804) 360-1960.
Our Lady Of Hope Health Center is licensed for 75 beds, about typical for the area, where senior care communities in Richmond average about 84 beds.
Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Richmond average about 2.4 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2023 and recorded 8 deficiencies.
Residents receive about 4.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 67%, which is high and can affect continuity of care.
The community is located in Henrico County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Our Lady Of Hope Health Center. None of them caused harm to a resident. 10 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Our Lady Of Hope Health Center offers assisted living, nursing home care, and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 75
- Religious affiliation Church Based
- Occupancy 97%
- Nursing hours per resident/day 4.2
- Annual staff turnover 67%
- Last health inspection May 2023
Resident & family reviews
No one has shared a review of Our Lady Of Hope Health Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.