The Laurels Of University Park
Nursing Home Facility
2420 Pemberton Rd, Richmond, VA 23233
Located in a campus-like landscape generously dotted with trees, The Laurels of University Park is near Interstate 64 and within five miles of all three northwest Richmond hospitals.
Operated by Saber Healthcare Group, which runs 114 communities in our directory.
With 145 beds, The Laurels Of University Park is one of the larger communities in the area, senior care communities in Richmond average about 84 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2024 and recorded 22 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Richmond average about 4.1 hours. Nursing staff turnover over the past year was about 44%.
The community is located in Henrico County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 65 problems at The Laurels Of University Park. None of them caused harm to a resident. 4 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Show 14 more
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Could cause more than minimal harm, one or a few residents
Resident Rights
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Post nurse staffing information every day.
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Minimal harm or the potential for it, widespread
Nutrition and Dietary
Dispose of garbage and refuse properly.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Laurels Of University Park offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 145
- Occupancy 93%
- Nursing hours per resident/day 3.5
- Annual staff turnover 44%
- Last health inspection April 2024
Resident & family reviews
No one has shared a review of The Laurels Of University Park yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.