Westminster-Canterbury House
Nursing Home Facility
1600 Westbrook Ave, Richmond, VA 23227
Westminster-Canterbury House is a senior care community located in Richmond, VA. It provides assisted living, nursing home care, in-home care, hospice care, continuing care (CCRC), and senior living for older adults in the Richmond area. To learn more or schedule a tour, call (804) 264-6000.
With 158 beds, Westminster-Canterbury House is one of the larger communities in the area, senior care communities in Richmond average about 84 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 87% of its licensed beds.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Richmond average about 2.4 stars. Its most recent standard health inspection was in June 2024 and recorded 4 deficiencies.
Residents receive about 4.8 hours of nursing care per day on average, including 1.3 hours from a registered nurse. Communities in Richmond average about 4.1 hours. Nursing staff turnover over the past year was about 44%.
The community is located in Henrico County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 14 problems at Westminster-Canterbury House. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Westminster-Canterbury House offers assisted living, nursing home care, in-home care, hospice care, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 158
- Occupancy 87%
- Nursing hours per resident/day 4.8
- Annual staff turnover 44%
- Last health inspection June 2024
Resident & family reviews
No one has shared a review of Westminster-Canterbury House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.