Friendship Health And Rehab Center
Nursing Home Facility
327 Hershberger Rd Nw, Roanoke, VA 24012
Friendship Health And Rehab Center is a senior care community located in Roanoke, VA. It provides nursing home care and senior living for older adults in the Roanoke area. To learn more or schedule a tour, call (540) 265-2100.
With 253 beds, Friendship Health And Rehab Center is one of the larger communities in the area, senior care communities in Roanoke average about 90 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in October 2024 and recorded 5 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 48%.
The community is located in Roanoke City County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 17 problems at Friendship Health And Rehab Center. None of them caused harm to a resident.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, residentβs preferences and goals.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Administration
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Friendship Health And Rehab Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 253
- Occupancy 91%
- Nursing hours per resident/day 3.9
- Annual staff turnover 48%
- Last health inspection October 2024
Resident & family reviews
Terrible recent experience. They talk a good game, but nursing care in the rehab center is very poor. Infection is huge risk, no hand washing even when coming out of isolation rooms. The list of serious complaints is huge - and you can complain every day - nursing, social worker, administrator, but the family is the problem, nothing changes. A 2 week stay there set us back months, requiring surgery to remove the MRSA wound infection. Severe pain, MRSA positive in all wounds and nares after just 2 weeks. Check out Medicare's nursing home compare site for objective quality ratings - wish we had!!
by Verified visitor, Apr 2009