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South Roanoke Nursing Home Inc

Nursing Home Facility

3823 Franklin Rd, Sw, Roanoke, VA 24014

Nursing Home Care Senior Living

South Roanoke Nursing Home Inc is a senior care community located in Roanoke, VA. It provides nursing home care and senior living for older adults in the Roanoke area. To learn more or schedule a tour, call (540) 344-4325.

Operated by Heritage Hall, which runs 13 communities in our directory.

South Roanoke Nursing Home Inc is licensed for 98 beds, about typical for the area, where senior care communities in Roanoke average about 90 beds.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2025 and recorded 11 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Roanoke average about 3.9 hours. Nursing staff turnover over the past year was about 38%.

The community is located in Roanoke City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at South Roanoke Nursing Home Inc. None of them caused harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Have enough backup water supply for essential areas of the nursing home.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected April 2025. Corrected by June 3, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2025. Corrected by June 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected April 2025. Corrected by June 3, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

South Roanoke Nursing Home Inc offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 98
  • Occupancy 93%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 38%
  • Last health inspection April 2025

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