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Franklin Health And Rehabilitation Center

Nursing Home Facility

720 Orchard Avenue, Rocky Mount, VA 24151

Nursing Home Care Senior Living
Franklin Health And Rehabilitation Center

Franklin Health And Rehabilitation Center is a senior care community located in Rocky Mount, VA. It provides nursing home care and senior living for older adults in the Rocky Mount area. To learn more or schedule a tour, call (540) 489-3467.

Operated by Lifeworks Rehab, which runs 40 communities in our directory.

Franklin Health And Rehabilitation Center is licensed for 120 beds, about typical for the area, where senior care communities in Rocky Mount average about 108 beds.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Rocky Mount average of roughly 84%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2023 and recorded 11 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 59%.

The community is located in Franklin County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Franklin Health And Rehabilitation Center. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by April 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2023, after a complaint. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2023. Corrected by December 1, 2023.

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  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected September 2023. Corrected by December 1, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2023, after a complaint. Corrected by December 1, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Franklin Health And Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 120
  • Occupancy 96%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 59%
  • Last health inspection September 2023

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