Richfield Memory Care & Enrichment Center
Assisted Living Facility
3719 Knollridge Rd, Salem, VA 24153
The Richfield Memory Care & Enrichment Center is an assisted living facility dedicated to caring for individuals with memory impairment. Our program of care is designed to preserve independence, and provide an environment that is nurturing, safe and comfortable.
Richfield Memory Care & Enrichment Center is licensed for 112 beds, about typical for the area, where senior care communities in Salem average about 150 beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2024 and recorded 10 deficiencies.
Residents receive about 4.3 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 52%.
The community is located in Salem County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Richfield Memory Care & Enrichment Center. 1 finding involved harm to a resident. 4 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $15,465.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Richfield Memory Care & Enrichment Center offers assisted living, memory care, nursing home care, and senior living.
Facility details
- Beds / units 112
- Nursing hours per resident/day 4.3
- Annual staff turnover 52%
- Last health inspection May 2024
Resident & family reviews
No one has shared a review of Richfield Memory Care & Enrichment Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.