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Autumn Care Of Suffolk

Nursing Home Facility

2580 Pruden Boulevard, Suffolk, VA 23434

Nursing Home Care Hospice Care Retirement Living Senior Living

Autumn Care of Suffolk has provided care to the elderly of Suffolk and the surrounding communities for more than 25 years. Autumn Care of Suffolk is a facility of choice in the area due to the loving care we give our residents and the outstanding outcomes of our skilled patients.

Operated by Saber Healthcare Group, which runs 114 communities in our directory.

Employer rating 2.9 out of 5 2,244 reviews from their own employees on Indeed. See what they say.

Autumn Care Of Suffolk is licensed for 110 beds, about typical for the area, where senior care communities in Suffolk average about 101 beds.

Federal reporting puts occupancy at about 98% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Suffolk average of roughly 88%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2024 and recorded 11 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.

The community is located in Suffolk City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 52 problems at Autumn Care Of Suffolk. 2 findings involved harm to a resident. 6 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected September 2024, after a complaint. Corrected by October 22, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2024, after a complaint. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2024. Corrected by October 22, 2024.

Show 3 more
  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected September 2024. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected September 2024, after a complaint. Corrected by October 22, 2024.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected September 2024, after a complaint. Corrected by October 22, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Autumn Care Of Suffolk offers nursing home care, hospice care, retirement living, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 110
  • Occupancy 98%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 66%
  • Last health inspection September 2024

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