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Northern Cardinal Rehabilitation and Nursing

Nursing Home Facility

4775 Bridge Road, Suffolk, VA 23435

Nursing Home Care Senior Living
Northern Cardinal Rehabilitation and Nursing

Northern Cardinal Rehabilitation and Nursing is a senior care community located in Suffolk, VA. It provides nursing home care and senior living for older adults in the Suffolk area. To learn more or schedule a tour, call (757) 686-0488.

Operated by Eastern Healthcare Group, which runs 12 communities in our directory.

Northern Cardinal Rehabilitation and Nursing is licensed for 120 beds, about typical for the area, where senior care communities in Suffolk average about 101 beds.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Suffolk average about 2.2 stars. Its most recent standard health inspection was in April 2023 and recorded 17 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Suffolk average about 3.8 hours. Nursing staff turnover over the past year was about 76%, which is high and can affect continuity of care.

The community is located in Suffolk City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 45 problems at Northern Cardinal Rehabilitation and Nursing. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected April 2023. Corrected by May 16, 2023.

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  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Report COVID19 data to residents and families.

    Inspected April 2023. Corrected by May 16, 2023.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected April 2023. Corrected by May 16, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Northern Cardinal Rehabilitation and Nursing offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 120
  • Occupancy 91%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 76%
  • Last health inspection April 2023

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