Heritage Hall Tazewell
Nursing Home Facility
282 Ben Bolt Avenue, Tazewell, VA 24651
Heritage Hall Tazewell is a senior care community located in Tazewell, VA. It provides nursing home care and senior living for older adults in the Tazewell area. To learn more or schedule a tour, call (276) 988-2515.
With 180 beds, Heritage Hall Tazewell is one of the larger communities in the area, senior care communities in Tazewell County average about 71 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Tazewell County average about 3.5 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2024 and recorded 10 deficiencies.
Residents receive about 2.9 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Tazewell County average about 5.5 hours. Nursing staff turnover over the past year was about 39%.
The community is located in Tazewell County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Heritage Hall Tazewell. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $78,553.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assure that each resident’s assessment is updated at least once every 3 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Hall Tazewell offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 180
- Nursing hours per resident/day 2.9
- Annual staff turnover 39%
- Last health inspection March 2024
Resident & family reviews
No one has shared a review of Heritage Hall Tazewell yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.