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Birchwood Park Rehabilitation

Nursing Home Facility

340 Lynn Shores Drive, Virginia Beach, VA 23452

Nursing Home Care Senior Living
Birchwood Park Rehabilitation
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

Birchwood Park Rehabilitation is a senior care community located in Virginia Beach, VA. It provides nursing home care and senior living for older adults in the Virginia Beach area. To learn more or schedule a tour, call (757) 340-6611.

Operated by Eastern Healthcare Group, which runs 12 communities in our directory.

With 150 beds, Birchwood Park Rehabilitation is one of the larger communities in the area, senior care communities in Virginia Beach average about 91 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Virginia Beach average about 2.2 stars. Its most recent standard health inspection was in December 2024 and recorded 46 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Virginia Beach average about 3.7 hours. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.

The community is located in Virginia Beach City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 114 problems at Birchwood Park Rehabilitation. 7 findings involved harm to a resident, including 2 that put residents in immediate danger. 37 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $131,178.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2024. Corrected by February 15, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, widespread Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, widespread Quality of Life and Care

    Ensure the activities program is directed by a qualified professional.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, widespread Administration

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    Inspected December 2024. Corrected by February 15, 2025.

Show 38 more
  • Could cause more than minimal harm, widespread Administration

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Provide training in compliance and ethics.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected December 2024. Corrected by May 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected December 2024, after a complaint. Corrected by May 14, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected December 2024. Corrected by February 15, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected December 2024, after a complaint. Corrected by February 15, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Birchwood Park Rehabilitation offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 150
  • Occupancy 91%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 64%
  • Last health inspection December 2024

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