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Kempsville Health & Rehab Center

Nursing Home Facility

5520 Indian River Road, Virginia Beach, VA 23464

Nursing Home Care Senior Living

Kempsville Health & Rehab Center is a senior care community located in Virginia Beach, VA. It provides nursing home care and senior living for older adults in the Virginia Beach area. To learn more or schedule a tour, call (757) 420-3600.

Operated by Saber Healthcare Group, which runs 114 communities in our directory.

Employer rating 2.9 out of 5 2,244 reviews from their own employees on Indeed. See what they say.

Kempsville Health & Rehab Center is licensed for 90 beds, about typical for the area, where senior care communities in Virginia Beach average about 91 beds.

Federal reporting puts occupancy at about 103% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Virginia Beach average of roughly 91%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2026 and recorded 6 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Virginia Beach average about 3.7 hours. Nursing staff turnover over the past year was about 54%.

The community is located in Virginia Beach City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Kempsville Health & Rehab Center. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected February 2026, after a complaint. Corrected by March 20, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected February 2026, after a complaint. Corrected by March 20, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected February 2026, after a complaint. Corrected by March 20, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected February 2026. Corrected by March 20, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2026. Corrected by March 20, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2026. Corrected by March 20, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Kempsville Health & Rehab Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 90
  • Occupancy 103%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 54%
  • Last health inspection February 2026

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Resident & family reviews

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