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Virginia Beach Healthcare and Rehab Center

Nursing Home Facility

1801 Camelot Drive, Virginia Beach, VA 23454

📞 (757) 481-3500 Visit website ☆☆☆☆☆ 0/5 (1)
Nursing Home Care Senior Living
Virginia Beach Healthcare and Rehab Center

Virginia Beach Healthcare and Rehab Center is a senior care community located in Virginia Beach, VA. It provides nursing home care and senior living for older adults in the Virginia Beach area. To learn more or schedule a tour, call (757) 481-3500.

Operated by Lifeworks Rehab, which runs 40 communities in our directory.

With 180 beds, Virginia Beach Healthcare and Rehab Center is one of the larger communities in the area, senior care communities in Virginia Beach average about 91 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Virginia Beach average about 2.2 stars. Its most recent standard health inspection was in October 2024 and recorded 45 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.

The community is located in Virginia Beach City County, VA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 96 problems at Virginia Beach Healthcare and Rehab Center. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 49 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $235,833.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate foot care.

    Inspected May 2026, after a complaint. Corrected by June 17, 2026.

Show 37 more
  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2025, after a complaint. Corrected by January 21, 2026.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, widespread Administration

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Inspected October 2024, after a complaint. Corrected by January 15, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected October 2024, after a complaint. Corrected by March 6, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected October 2024. Corrected by January 15, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected October 2024, after a complaint. Corrected by January 15, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Administration

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Administration

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Inspected October 2024. Corrected by January 15, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Provide training in compliance and ethics.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, a pattern Administration

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Inspected October 2024. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected October 2024. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Plan the resident's discharge to meet the resident's goals and needs.

    Inspected October 2024. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Inspected October 2024, after a complaint. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Inspected October 2024, after a complaint. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Inspected October 2024, after a complaint. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected October 2024, after a complaint. Corrected by November 19, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2024. Corrected by January 15, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Keep all essential equipment working safely.

    Inspected October 2024. Corrected by November 19, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Virginia Beach Healthcare and Rehab Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 180
  • Occupancy 93%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 66%
  • Last health inspection October 2024

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Resident & family reviews

The worst place ever.

This place is the worst place ever. The nurses are nowhere to be found and they do not give any care to their patients. When you call for a nurse no one comes to help you. Then the nurses yell at you. The staff is very rude to you and your family members. The whole place is very noise and the patients are unable to get any peace and quiet. This is no place for someone who is terminally ill. Also, no one ever answers the phone in that place. There are no phones in the rooms and there is no way to communicate with the patients. This place needs a whole new staff and a lot of upgrades. I would not recommend this place to anyone. Do not send your love ones to the dump.

by John, Jun 2014

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