Heritage Hall Wise
Nursing Home Facility
9434 Coeburn Mountain Road, Wise, VA 24293
Heritage Hall Wise is a senior care community located in Wise, VA. It provides nursing home care and senior living for older adults in the Wise area. To learn more or schedule a tour, call (276) 328-2721.
Operated by Heritage Hall, which runs 13 communities in our directory.
Heritage Hall Wise is licensed for 97 beds, about typical for the area, where senior care communities in Wise average about 97 beds.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2024 and recorded 3 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 38%.
The community is located in Wise County, VA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at Heritage Hall Wise. None of them caused harm to a resident.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Hall Wise offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 97
- Occupancy 90%
- Nursing hours per resident/day 3.6
- Annual staff turnover 38%
- Last health inspection August 2024
Resident & family reviews
No one has shared a review of Heritage Hall Wise yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.