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Puget Sound Healthcare Center

Nursing Home Facility

4001 Capitol Mall Dr Southwest, Olympia, WA 98502

Nursing Home Care Senior Living
Puget Sound Healthcare Center

Puget Sound Health Care Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 108 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.

With 108 beds, Puget Sound Healthcare Center is one of the larger communities in the area, senior care communities in Olympia average about 14 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 88% of its licensed beds. That is above the Olympia average of roughly 78%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Olympia average about 3.2 stars. Its most recent standard health inspection was in January 2026 and recorded 9 deficiencies.

Residents receive about 4.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 56%.

The community is located in Thurston County, WA.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Puget Sound Healthcare Center. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $8,018.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected January 2026. Corrected by February 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected January 2026. Corrected by February 25, 2026.

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  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2026. Corrected by February 25, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Puget Sound Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 108
  • Occupancy 88%
  • Nursing hours per resident/day 4.0
  • Annual staff turnover 56%
  • Last health inspection January 2026

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