Martha And Mary Health Service
Nursing Home Facility
19160 Front Street Northeast, Poulsbo, WA 98370
Martha And Mary Health Service is a senior care community located in Poulsbo, WA. It provides nursing home care and senior living for older adults in the Poulsbo area. To learn more or schedule a tour, call (360) 779-7500.
With 135 beds, Martha And Mary Health Service is one of the larger communities in the area, senior care communities in Poulsbo average about 63 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 82% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2026 and recorded 11 deficiencies.
Residents receive about 4.8 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 36%.
The community is located in Kitsap County, WA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at Martha And Mary Health Service. None of them caused harm to a resident. 8 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Martha And Mary Health Service offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 135
- Occupancy 82%
- Nursing hours per resident/day 4.8
- Annual staff turnover 36%
- Last health inspection February 2026
Resident & family reviews
I am writing to share my family's experience a week ago, Saturday March 30, 2013, when we attempted to have a tour of the facilities at Martha & Mary in Poulsbo. Due to the ineptitude of their staff the experience was a complete disaster.
On Monday, March 18, I spoke with the director of social services, to whom I was directed to make tour arrangements. I was very specific that we wanted to see all facilities, including independent and assisted living facilities. (Note: At NO TIME during this conversation did the social services director advise me that there are no assisted living services at the Poulsbo location.) She advised that the person I should ask for on Saturday March 30 would be a specific manager. She also asked if we could be there by 1:30 p.m. (earlier than I had requested) in order to allow for enough time for the tour. I said we would do our best to get there early.
On Saturday March 30, we arrived at Martha & Mary at about 1:20 p.m., expecting to see everything that might be appropriate for my mother, expecting to be able to have our questions answered, and expecting to be able to go over the financials for every option. Not unreasonable expectations by the family of a prospective resident one would think.
The manager that we were told to ask for was clearly not expecting to conduct a tour and our request/arrangements had NOT been communicated to her by the social services director. Not only that, she told us she had NEVER done a tour before. It went downhill from there. She took us downstairs to the rehab facilities and showed us around; unable to answer questions without referring to a fact sheet. We asked about seeing the assisted living facilities, and initially she said she had to call someone. After we sat waiting for a good 20 minutes, she told us there are none at the Poulsbo location. So we asked about seeing the independent living facilities and we were told we could not because there was no one available there who could show us around.
Three of us work in the health care field. I work in HR for a mental health facility, my husband is a master's degree in psychotherapist, and my brother is a licensed clinical social worker and MSW who has worked for a nursing home. We did not appreciate the unprofessional, incompetent manner in which we, a prospective resident and her family, were treated by the staff at Martha & Mary.
by JC Patton, Apr 2013