Emerald Heights
Nursing Home Facility
10901 - 176th Circle Northeast, Redmond, WA 98052
Emerald Heights is a senior care community located in Redmond, WA. It provides assisted living, memory care, nursing home care, continuing care (CCRC), and senior living for older adults in the Redmond area. To learn more or schedule a tour, call (425) 386-7700.
With 61 beds, Emerald Heights is one of the larger communities in the area, senior care communities in Redmond average about 26 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 82% of its licensed beds. That is above the Redmond average of roughly 71%.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2025 and recorded 12 deficiencies.
Residents receive about 4.9 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Communities in Redmond average about 4.3 hours. Nursing staff turnover over the past year was about 34%.
The community is located in King County, WA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 45 problems at Emerald Heights. 2 findings involved harm to a resident. 15 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $39,468.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Environmental
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Emerald Heights offers assisted living, memory care, nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 61
- Occupancy 82%
- Nursing hours per resident/day 4.9
- Annual staff turnover 34%
- Last health inspection April 2025
Resident & family reviews
No one has shared a review of Emerald Heights yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.