Avalon Care Center at Northpointe
Nursing Home Facility
9827 North Nevada, Spokane, WA 99218
Situated in the heart of the Northpointe Medical Community in Spokane, Washington, Avalon Care Center at Northpointe is a 119-bed facility offering Spokane’s premier short-term rehabilitation care. Our team of expert nurses provides 24-hour nursing in a healing environment. In addition, our highly trained therapists provide individualized physical, occupation and speech therapies designed to help you get back on your feet again. We provide leading short-term rehabilitation, long-term, respite and hospice care in a spacious, healing environment.
Operated by Avalon Health Care Group, which runs 63 communities in our directory.
With 119 beds, Avalon Care Center at Northpointe is one of the larger communities in the area, senior care communities in Spokane average about 26 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 102% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Spokane average of roughly 84%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Spokane average about 3.0 stars. Its most recent standard health inspection was in May 2026 and recorded 14 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Spokane average about 4.1 hours. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.
The community is located in Spokane County, WA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 76 problems at Avalon Care Center at Northpointe. 2 findings involved harm to a resident. 29 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $84,614.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Show 6 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Avalon Care Center at Northpointe offers nursing home care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 119
- Occupancy 102%
- Nursing hours per resident/day 3.5
- Annual staff turnover 62%
- Last health inspection May 2026
Resident & family reviews
No one has shared a review of Avalon Care Center at Northpointe yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.