North Central Care Center
Nursing Home Facility
1812 North Wall, Spokane, WA 99205
North Central Care Center is a senior care community located in Spokane, WA. It provides nursing home care and senior living for older adults in the Spokane area. To learn more or schedule a tour, call (509) 328-6030.
With 99 beds, North Central Care Center is one of the larger communities in the area, senior care communities in Spokane average about 26 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Spokane average about 3.0 stars. Its most recent standard health inspection was in July 2025 and recorded 14 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Spokane County, WA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at North Central Care Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Resident Rights
Ensure residents have reasonable access to and privacy in their use of communication methods.
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
Show 6 more
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
North Central Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 99
- Nursing hours per resident/day 3.9
- Annual staff turnover 50%
- Last health inspection July 2025
Resident & family reviews
Did my NAC clinicals there. Only about 10% of the staff seems to actually care about the residents. I was appalled to witness aides changing briefs with no gloves and then going to the dining room to feed patients with no hand washing what so ever. I also witnessed aides verbally abusing patients who obviously already struggled with the devisation of Dementia.It caused the patient to be fearful and upset.( I was able to calmly kindly work with the patient and there was no combatitive response, in fact the patient smiled and let me help him.) One aide would taunt and tease the patient he was supposed to be feeding in the dining room. He would hold an empty spoon up to the man's lips and pretending to feed him would laugh as the patient struggled to work his tongue to gain the non existent food. It was so disrespectful and wrong. Also the activities department in this center is a joke. The activities consisted of having even high functioning patients do toddler puzzles. There was no music, no real interaction, or laughter. No wonder the patients did not want to attend. I reported what I saw to my instructor. I was not convinced that anything was done to change it. The whole atmosphere was depressing. Would not place my dog there.I would never work there as it is the opposite of quality care.
by Beth Allen, Jul 2015