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Regency At Northpointe

Nursing Home Facility

1224 East Westview Court, Spokane, WA 99218

Nursing Home Care Senior Living
Regency At Northpointe

Regency at Northpointe is a 120-bed skilled nursing facility located in Spokane, Washington, specializing in rehabilitative care, which includes physical, occupational, speech, and respiratory care. Our sub-acute unit provides specialized care to ventilator and tracheotomy residents. Regency at Northpointe is the region's only skilled nursing community with ventilator service.

In addition to rehabilitation services, we offer short-term care, long-term care, respite care, hospice, and other services.

We are committed to providing excellent care in a professional, yet casual, atmosphere. We are also committed to providing a secure environment that promotes individuality while encouraging diversity and recognizing each resident as a unique individual.

Operated by Regency Pacific Management, which runs 24 communities in our directory.

With 120 beds, Regency At Northpointe is one of the larger communities in the area, senior care communities in Spokane average about 26 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 77% of its licensed beds.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Spokane average about 3.0 stars. Its most recent standard health inspection was in August 2024 and recorded 11 deficiencies.

Residents receive about 4.7 hours of nursing care per day on average, including 1.0 hours from a registered nurse. Communities in Spokane average about 4.1 hours. Nursing staff turnover over the past year was about 47%.

The community is located in Spokane County, WA.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Regency At Northpointe. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $8,278.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected August 2024. Corrected by October 8, 2024.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected August 2024. Corrected by October 8, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected August 2024. Corrected by October 8, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Regency At Northpointe offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 77%
  • Nursing hours per resident/day 4.7
  • Annual staff turnover 47%
  • Last health inspection August 2024

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