Brookdale Yakima
Assisted Living
4100 Englewood Avenue, Yakima, WA 98908-2677
Brookdale Yakima, formerly Wynwood of Yakima, is a Yakima, WA assisted living community for seniors. The living experience is highly personalized. We take time to know your life stories, your family, your friends and your dreams. The emphasis is letting you do what you can and helping you stay as independent as possible.
Brookdale Yakima offers assisted living.
Facility details
- Organization type for-profit corporation
Resident & family reviews
Last winter this facility's population dropped, so they reduced staffing. This caused serious delays in med management, less frequent housekeeping service, poor laundry service and a decline in the quality of food and overall care. Now there population is much higher, but they haven't brought their staffing back up. They have had to create two meal times, so that kitchen and wait staff can try to meet residents needs. Housekeeping is only allowed 10 minutes for 2 staff to clean each apartment. There is only one custodian/handyman to do all repairs and maintenance. Laundry is done by whatever staff has time to drop by between other duties. Many laundry items don't get returned to their rightful owner, regardless of their being labeled, or stained, torn or otherwise ruined.
There are very few long term staff, high turn over and morale is low. They truly want to give good service, but are too understaffed and have become frustrated.
Things look good on the surface, but, underneath their outward appearance, all is not well at this facility.
by Luella Eirsdottir, Aug 2012