Autumn Lake Healthcare at Crystal Springs
Nursing Home Facility
200 Whitman Avenue, Elkins, WV 26241
Autumn Lake Healthcare at Crystal Springs is a senior care community located in Elkins, WV. It provides nursing home care and senior living for older adults in the Elkins area. To learn more or schedule a tour, call (304) 636-2033.
Operated by Autumn Lake Healthcare, which runs 39 communities in our directory.
Autumn Lake Healthcare at Crystal Springs is licensed for 84 beds, about typical for the area, where senior care communities in Elkins average about 99 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Elkins average about 3.0 stars. Its most recent standard health inspection was in March 2025 and recorded 18 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 74%, which is high and can affect continuity of care.
The community is located in Randolph County, WV.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 71 problems at Autumn Lake Healthcare at Crystal Springs. None of them caused harm to a resident. 15 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, a pattern
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Show 10 more
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Post nurse staffing information every day.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Dispose of garbage and refuse properly.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Autumn Lake Healthcare at Crystal Springs offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 84
- Occupancy 94%
- Nursing hours per resident/day 3.5
- Annual staff turnover 74%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of Autumn Lake Healthcare at Crystal Springs yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.