Heritage Assisted Living
Nursing Home Facility
2600 S Heritage Woods Dr, Appleton, WI 54915
Heritage Assisted Living is a senior care community located in Appleton, WI. It provides assisted living, memory care, nursing home care, independent living, and senior living for older adults in the Appleton area. To learn more or schedule a tour, call (920) 738-3000.
With 20 beds, Heritage Assisted Living is smaller than most nearby options, senior care communities in Appleton average about 30 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 86% of its licensed beds. That is above the Appleton average of roughly 69%.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 8 deficiencies.
Residents receive about 4.4 hours of nursing care per day on average, including 1.6 hours from a registered nurse. Nursing staff turnover over the past year was about 35%.
The community is located in Outagamie County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Heritage Assisted Living. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Assisted Living offers assisted living, memory care, nursing home care, independent living, and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 20
- Occupancy 86%
- Nursing hours per resident/day 4.4
- Annual staff turnover 35%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Heritage Assisted Living yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.