Orchard Hills
1405 Truax Blvd, Eau Claire, WI 54703-1474
Orchard Hills is a senior care community located in Eau Claire, WI. It provides assisted living for older adults in the Eau Claire area. To learn more or schedule a tour, call (715) 552-1030.
Operated by Dove Healthcare, which runs 3 communities in our directory.
With 83 beds, Orchard Hills is one of the larger communities in the area, senior care communities in Eau Claire average about 18 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2026 and recorded 9 deficiencies.
Residents receive about 6.2 hours of nursing care per day on average, including 2.0 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
The community is located in Eau Claire County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Orchard Hills. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Orchard Hills offers assisted living.
Facility details
- Beds / units 83
- Nursing hours per resident/day 6.2
- Annual staff turnover 41%
- Last health inspection June 2026
Resident & family reviews
No one has shared a review of Orchard Hills yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.