Glenhaven INC Dba Grand Oaks CBRF
Nursing Home Facility
612 E Oak St, Glenwood City, WI 54013
Glenhaven INC Dba Grand Oaks CBRF is a senior care community located in Glenwood City, WI. It provides assisted living, memory care, nursing home care, and senior living for older adults in the Glenwood City area. To learn more or schedule a tour, call (715) 265-4555.
Operated by Health Dimensions Group, which runs 7 communities in our directory.
With 16 beds, Glenhaven INC Dba Grand Oaks CBRF is smaller than most nearby options, senior care communities in Saint Croix County average about 34 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 64% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Saint Croix County average of roughly 73%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Saint Croix County average about 4.3 stars. The individual scores differ noticeably: 5 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 15 deficiencies.
Residents receive about 4.6 hours of nursing care per day on average, including 1.3 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Saint Croix County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Glenhaven INC Dba Grand Oaks CBRF. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Show 7 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Glenhaven INC Dba Grand Oaks CBRF offers assisted living, memory care, nursing home care, and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 16
- Occupancy 64%
- Nursing hours per resident/day 4.6
- Annual staff turnover 54%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Glenhaven INC Dba Grand Oaks CBRF yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.