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Green Bay Health Services

Nursing Home Facility

1640 Shawano Avenue, Green Bay, WI 54303

Nursing Home Care Senior Living

Our Golden LivingCenter would like to extend you a warm welcome. Your doctor has recommended that you receive certain care, and we are happy that you chose us to provide you with that care. Our staff will review your doctor’s orders, and then you and your family will have an opportunity to help us plan how you can get the care that your doctor has ordered. Our comprehensive approach ensures our residents receive the most innovative and expert care possible, while our compassion and dedication keeps our focus exclusively on the individual.

Operated by North Shore Healthcare, which runs 57 communities in our directory.

Employer rating 2.8 out of 5 383 reviews from their own employees on Indeed. See what they say.

With 125 beds, Green Bay Health Services is one of the larger communities in the area, senior care communities in Green Bay average about 21 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 51% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Green Bay average of roughly 69%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Green Bay average about 3.7 stars. Its most recent standard health inspection was in June 2025 and recorded 11 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Green Bay average about 4.2 hours. Nursing staff turnover over the past year was about 49%.

The community is located in Brown County, WI.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 29 problems at Green Bay Health Services. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected August 2025, after a complaint. Corrected by August 26, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected June 2025. Corrected by July 14, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2025. Corrected by July 14, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    Inspected June 2025, after a complaint. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give the resident's representative the ability to exercise the resident's rights.

    Inspected June 2025, after a complaint. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected June 2025. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected June 2025. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected June 2025. Corrected by July 14, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected June 2025. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Inspected June 2025, after a complaint. Corrected by July 14, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected June 2025. Corrected by July 14, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Green Bay Health Services offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 125
  • Occupancy 51%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 49%
  • Last health inspection June 2025

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