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Southpointe Healthcare Center

Nursing Home Facility

4500 W Loomis Rd, Greenfield, WI 53220

Nursing Home Care Senior Living

Southpointe Healthcare Center is a senior care community located in Greenfield, WI. It provides nursing home care and senior living for older adults in the Greenfield area. To learn more or schedule a tour, call (414) 325-5300.

Operated by Complete Care, which runs 38 communities in our directory.

With 174 beds, Southpointe Healthcare Center is one of the larger communities in the area, senior care communities in Greenfield average about 23 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 56% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Greenfield average of roughly 72%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Greenfield average about 2.0 stars. Its most recent standard health inspection was in March 2026 and recorded 7 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 47%.

The community is located in Milwaukee County, WI.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 17 problems at Southpointe Healthcare Center. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 4 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2026. Corrected by April 5, 2026.

  • Could cause more than minimal harm, widespread Administration

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Inspected March 2026. Corrected by April 5, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected March 2026, after a complaint. Corrected by April 5, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by April 5, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected March 2026. Corrected by April 5, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected March 2026. Corrected by April 5, 2026.

  • Minimal harm or the potential for it, widespread Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected March 2026. Corrected by April 5, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Southpointe Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 174
  • Occupancy 56%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 47%
  • Last health inspection March 2026

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