River's Bend Health Services
Nursing Home Facility
960 S Rapids Rd, Manitowoc, WI 54220
River's Bend Health & Rehabilitation Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 124 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.
Operated by North Shore Healthcare, which runs 57 communities in our directory.
With 100 beds, River's Bend Health Services is one of the larger communities in the area, senior care communities in Manitowoc average about 28 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 84% of its licensed beds. That is above the Manitowoc average of roughly 75%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 10 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Manitowoc average about 4.1 hours. Nursing staff turnover over the past year was about 41%.
The community is located in Manitowoc County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at River's Bend Health Services. None of them caused harm to a resident. 14 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Give the resident's representative the ability to exercise the resident's rights.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
River's Bend Health Services offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 100
- Occupancy 84%
- Nursing hours per resident/day 3.6
- Annual staff turnover 41%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of River's Bend Health Services yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.