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Newcastle Place

Nursing Home Facility

12600 N Port Washington Rd No.300, Mequon, WI 53092

Assisted Living Memory Care Nursing Home Care Independent Living In-Home Care Continuing Care (CCRC) Senior Living

Newcastle Place is a senior care community located in Mequon, WI. It provides assisted living, memory care, nursing home care, independent living, in-home care, continuing care (CCRC), and senior living for older adults in the Mequon area. To learn more or schedule a tour, call (262) 387-8850.

Newcastle Place is licensed for 16 beds, about typical for the area, where senior care communities in Mequon average about 22 beds.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2026 and recorded 8 deficiencies.

Residents receive about 5.2 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.

The community is located in Ozaukee County, WI.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 43 problems at Newcastle Place. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 24 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $12,740.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2026, after a complaint. Corrected by May 13, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected May 2026. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2026, after a complaint. Corrected by May 13, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected April 2026, after a complaint. Corrected by May 13, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected April 2026, after a complaint. Corrected by May 13, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected January 2026, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected January 2026, after a complaint. Corrected by January 23, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Newcastle Place offers assisted living, memory care, nursing home care, independent living, in-home care, continuing care (CCRC), and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 16
  • Occupancy 96%
  • Nursing hours per resident/day 5.2
  • Annual staff turnover 43%
  • Last health inspection May 2026

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