Mercy Residential & Rehabilitation Center
Nursing Home Facility
2727 W Mitchell St, Milwaukee, WI 53215
Mercy Residential & Rehabilitation Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 60 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.
Operated by North Shore Healthcare, which runs 57 communities in our directory.
With 60 beds, Mercy Residential & Rehabilitation Center is one of the larger communities in the area, senior care communities in Milwaukee average about 21 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 74% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 6 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.
The community is located in Milwaukee County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at Mercy Residential & Rehabilitation Center. 2 findings involved harm to a resident. 14 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $47,753.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Mercy Residential & Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 60
- Occupancy 74%
- Nursing hours per resident/day 3.7
- Annual staff turnover 62%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Mercy Residential & Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.