Willowdale Nursing & Rehab
Nursing Home Facility
1610 Hoover St, New Holstein, WI 53061

Willowdale Nursing & Rehabilitation Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 50 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.
Operated by North Shore Healthcare, which runs 57 communities in our directory.
Willowdale Nursing & Rehab is licensed for 49 beds, about typical for the area, where senior care communities in New Holstein average about 39 beds.
Federal reporting puts occupancy at about 53% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2026 and recorded 6 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 40%.
The community is located in Calumet County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at Willowdale Nursing & Rehab. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willowdale Nursing & Rehab offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 49
- Occupancy 53%
- Nursing hours per resident/day 3.5
- Annual staff turnover 40%
- Last health inspection February 2026
Resident & family reviews
No one has shared a review of Willowdale Nursing & Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.