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Willowdale Nursing & Rehab

Nursing Home Facility

1610 Hoover St, New Holstein, WI 53061

Nursing Home Care Senior Living
Willowdale Nursing & Rehab

Willowdale Nursing & Rehabilitation Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 50 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.

Operated by North Shore Healthcare, which runs 57 communities in our directory.

Employer rating 2.8 out of 5 383 reviews from their own employees on Indeed. See what they say.

Willowdale Nursing & Rehab is licensed for 49 beds, about typical for the area, where senior care communities in New Holstein average about 39 beds.

Federal reporting puts occupancy at about 53% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2026 and recorded 6 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 40%.

The community is located in Calumet County, WI.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at Willowdale Nursing & Rehab. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2026. Corrected by March 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected February 2026. Corrected by March 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected February 2026. Corrected by March 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected February 2026. Corrected by March 10, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected February 2026. Corrected by March 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected February 2026. Corrected by March 10, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willowdale Nursing & Rehab offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 49
  • Occupancy 53%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 40%
  • Last health inspection February 2026

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