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Heritage Nur Rehab Center

Nursing Home Facility

1119 N Wisconsin St, Port Washington, WI 53074

Nursing Home Care Senior Living
Heritage Nur Rehab Center

Heritage Nursing & Rehabilitation Center is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our 74 bed facility offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.

Operated by North Shore Healthcare, which runs 57 communities in our directory.

Employer rating 2.8 out of 5 383 reviews from their own employees on Indeed. See what they say.

With 50 beds, Heritage Nur Rehab Center is one of the larger communities in the area, senior care communities in Port Washington average about 23 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 59% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 8 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 1.2 hours from a registered nurse. Nursing staff turnover over the past year was about 58%.

The community is located in Ozaukee County, WI.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Heritage Nur Rehab Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 10 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $17,170.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give the resident's representative the ability to exercise the resident's rights.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected March 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2025. Corrected by April 11, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Nur Rehab Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 50
  • Occupancy 59%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 58%
  • Last health inspection March 2025

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