Dove Healthcare - St. Croix Falls
Nursing Home Facility
750 E Louisiana Street, St Croix Falls, WI 54024
We are committed to creating a home for our residents that is much like their own - a welcoming and loving place. We are honored to provide exceptional care and services to seniors and others in need in our community. Long-term (nursing home) care Outpatient therapy Post acute (short-term) care Housing with services Affordable housing apartments Home care
Operated by Evangelical Lutheran Good Samaritan Society, which runs 230 communities in our directory.
With 50 beds, Dove Healthcare - St. Croix Falls is one of the larger communities in the area, senior care communities in Polk County average about 25 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Polk County average of roughly 69%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Polk County average about 2.6 stars. Its most recent standard health inspection was in September 2025 and recorded 9 deficiencies.
Residents receive about 4.2 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.
The community is located in Polk County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at Dove Healthcare - St. Croix Falls. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $62,134. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Implement a program that monitors antibiotic use.
Show 1 more
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Dove Healthcare - St. Croix Falls offers assisted living, nursing home care, in-home care, and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 50
- Religious affiliation Lutheran
- Occupancy 90%
- Nursing hours per resident/day 4.2
- Annual staff turnover 65%
- Last health inspection September 2025
Resident & family reviews
Mom mother lives at the good Samaritan assisted living and has for almost a year. the staff are very caring not only for my mother but also towards her family. They are always there if she needs something.
by Verified visitor, Nov 2010