Oaks at Northern Lights (the)
Nursing Home Facility
706 Bratley Dr, Washburn, WI 54891
Oaks at Northern Lights (the) is a senior care community located in Washburn, WI. It provides assisted living, memory care, nursing home care, and senior living for older adults in the Washburn area. To learn more or schedule a tour, call (715) 373-5621.
Operated by Health Dimensions Group, which runs 7 communities in our directory.
Oaks at Northern Lights (the) is licensed for 17 beds.
Federal reporting puts occupancy at about 89% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in July 2025 and recorded 16 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Bayfield County, WI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 35 problems at Oaks at Northern Lights (the). 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $10,364.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
Show 8 more
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Minimal harm or the potential for it, widespread
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Oaks at Northern Lights (the) offers assisted living, memory care, nursing home care, and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 17
- Occupancy 89%
- Nursing hours per resident/day 3.7
- Annual staff turnover 50%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of Oaks at Northern Lights (the) yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.