Brookdale Oklahoma City Southwest
10001 South May Avenue, Oklahoma City, OK 73159-6600
Brookdale Oklahoma City Southwest is a senior care community located in Oklahoma City, OK. It provides memory care for older adults in the Oklahoma City area. To learn more, check current availability, or schedule a tour, call 405-246-0452.
About Brookdale Oklahoma City Southwest
Brookdale Oklahoma City Southwest, formerly Clare Bridge of Southwest Oklahoma City, is an OklahomaCity Memory Care community for seniors. This includes Alzheimer’s and Dementia care. Brookdale
Oklahoma City Southwest is a Brookdale Senior Living community dedicated to serving the special care
needs of individuals with Alzheimer’s disease and other forms of dementia. From our building design
to our carefully selected staff and specialized programming and management, we focus on the
individual needs of each resident and family we serve.
Care & services offered
- Memory Care
Resident & family reviews
This facility is very poorly run. The costs are higher here than other
facilities within the same area, offering the same services, but the
facility smells of urine; some of the staff are quite unengaged,
bordering on neglectful. The administrator has nothing but excuses
for her non performance and is very inconsistant in her attendance
during the day. When present, she spends most of her time in her
office with the door shut and the blinds pulled. The staff is not being
trained properly. Examples of what we experienced were: Frequently
finding our parent in other peoples clothing. Lost items - including
clothing. Coming in on the weekend to find the entire staff out in the
courtyard smoking while one of the female residents was defacating
on the floor. On another occasion, finding our parent sitting alone in
the dining room instead of being taken back to their room after
dinner. When attempting to talk with the administrator just given a
lot of excuses about how she cannot control the staff and cannot be
there 24X7. Our parent's room had a non-working smoke alarm
(hanging from the ceiling). We notified the administrator of our
impending move and the service became even worse. We gave her
24 hours notice of when we were going coming to move our father and
that we needed all of his things (medications, supplied we had paid
for and clothing all back in his room). When we arrived, nothing was
ready, the administrator and her senior staff holed up in the nurses
office and did not lift a hand to help; leaving their staff to scramble.
When we made our final return to pick up our parents remaining
items, one of their residents left via the door we were unloading
under. Pure neglect on their part. We did not want the resident or
his family to suffer, so we alerted them to the run away resident. The
administrator was so intent on not cooperating with us and exhibiting
passive/aggressive behavior that they neglected the safety of their
resident. Please do not intrust your family with this facility.
— Verified visitor, Sep 2010