Santa Rosa Care Center

I disagree with previous review. We placed our mother in this facility
based on others recommendations for staff being caring and service
oriented. NOT FANCY. She was placed in B wing until her passing. The
caregivers were attentive to her needs, caring and friendly. She was
particular about her surroundings but after residing there for a short
time she LOVED the staff (ALL The Staff). The turn over in staff is very
little. Food-basic. I visited two to three times a week (no specific days)
All staff knew me by first name. It is family. Mother didn't want to go
anywhere else. There might be other circumstances and needs for care
but family showing involvement helps. I have been told by MANY
different facilities (when researching for a place), too many times
families place loved ones in their facilities and don't stay involved.NOT
saying the previous reviewer did this-just stating if you stay in contact a
lot of issues/clarifications of care/misunderstandings can be resolved.
I would recommend considering a review of this not so fancy (usually
lower income facility) be looked at. (to each is own) There were times
of smell and a few unkept people BUT their were resolved fairly quickly.
Remember this is a nursing home/behavioral health facility. These
types of issues happen in ALL the facilities. By the way mom had all
her faculties to distinguish her environment.

by June, Sep 2013

This facility seems to not really pay to much attention to
Patients. They seem to not give the residents what they ask
for and they don't do much of keeping the patients clean and
smelling good. I think that I would not really recommend
this facility for your loved ones. If you really care about
how they are taken care off!

by Verified visitor, Feb 2010