Country Villa Petaluma Healthcare Center

In March 2012 my mother-in-law was admitted to this facility (then called Windsor Care, 523 Hayes Lane, Petaluma) after a 2-week stay in the hospital. The very first night, she was overdosed with insulin by a nurse and ended up back in the hospital ER. Fortunately, my husband (her son) had been there when the nurse injected her, and was so concerned he went back later that night to check on her. He's the one who found her in insulin shock, delirious and drifting in and out of consciousness. HE called the EMTs - one of whom said "you have got to file a complaint against this place!". The next day she was discharged by the hospital back to the same facility - we IMMEDIATELY discharged her and took her home. Whether for CYA purposes or as a matter of routine, the facility called Adult Protective Services and a police officer showed up at our house the morning after we'd gotten her home. After seeing her and hearing our story the officer said, "You guys obviously didn't make a good decision, you made the RIGHT decision." Fortunately, she's doing fine now and we have both filed complaints against the facility with the Ombudsman and the State Dept of Public Health. In my view, criminal charges would be too good for this place!

by Sandra, Apr 2012