Mariner Health Care of Wilmington

My mother fell at home and had t go to this place for rehab. Although, there were some very caring nurses,CNA's and housekeepers they were few. I dropped in at many different times and saw some horrible things. There were "residents" strapped to their wheelchairs for hours without anything to drink or their "diapers" changed. 75% of the CNA's were rude to these residents and some were down right mean! I complained to the director of nursing and to the administration and was told it would be taken care of but the CNA's were still there when mother was discharged. Patients fell and were not taken to the hospital or x-rayed, NO ONE even called the doctor. One of the patients we became close to fell in her bathroom and was there for 10 minutes or more. She was not taken to the hospital and her daughter and I were lied to when she asked if her mother was x-rayed or even seen by the doctor. The patient was getting worse by the day and after 3 days she was finally taken to the ER due to her daughters insistence. She was found to have a broken pelvis, pneumonia and an impacted bowel. She has been in the hospital for over 3 weeks. There was one lady who died sitting in her wheelchair in the hallway and no one noticed until another resident saw her coloring, which as purple, and alerted the staff. All I can say i if you have any alternative go ANY WHERE ELSE !!!

by Verified visitor, Feb 2010