Golden View Health Care Center

A family member was sent here post-hospitalization with a goal of returning to her assisted living facility. Although she seemed to be getting adequate care and the facility was clean, we had many concerns. Phone calls went unanswered regarding her care and treatment no matter how many times we called. When we decided to move her, her condition was not reported accurately to other facilities we considered (we believe to thwart her transfer). Family wishes were not respected. We would find her dressed in pajamas during the middle of the day and sitting for hours at a time in front of a TV. The only positive was the overworked floor staff, who were was positive and responsive when we visited. We never once spoke to a doctor assigned to her care. When we decided to transfer her, the facility determined she was "no longer eligible for Medicare benefits" and asked us to sign as such - which Medicare told us we did not need to sign.

by Verified visitor, Dec 2010