Crestwood Convalescent Center

My grandma was in this facility. She was 87, in great health, living on her own and still driving. Completely self reliant. She tripped in a parking lot and broke her pelvis. She was in the hospital for a few days. During that time, still very alert, upbeat and although in some pain, generally happy. She was then transferred to Crestwood to rehabilitate. It was to just be until she could get around again to go home. After being at Crestwood for a week or two she was seeing things, hearing things, and telling our family that she was getting yelled at for asking to be taken to the bathroom too often, that they wouldn't take her at night, saying it is night time. She said they would not clean her. My grandma went from a beautiful well groomed classy woman to a confused, dirty, unkempt woman who just didn't care, in no time at all. Because of her confusion, we were not quick enough to believe the complaints she made, thinking them due to her confusion. She died 3 weeks after being put in Crestwood. I have so many regrets. Mainly that I did not look into some of the things she said. Only recently when a family member saw a member of the Crestwood staff that was not my grandmas nurse, but really liked her and looked in on her from time to time, did we learn that the allegations she made were probably true. All it would have taken was for us to look into it. So I do not have proof of this negligence, because it is too late. I have learned some specific details of the neglect to my grandma. Don't let it happen to your loved one.

by Verified visitor, Mar 2010