Dignified Living-Serrano

My brother was living in this facility & i can say that there was nothing dignified about this home. The place should be red tagged & closed. The bathroom is dirty, the floors are filthy, tile is broken in hallway which is an extreme hazard should someone fall or cut their foot, the summer is the worse with no air conditioning which makes it unbearable to live eat or breath ! Oh there is a small dinky little air conditioner that will only semi cool you off if your on front of it...which is ridiculous when you have other room that are sweltering hot !!! The food, oh goodness the food...why my sibling had to pay that amount of money is beyond me for the food that was served day after day. There is no type of entertainment for the clients...just a TV with 10 channels. No games, nothing ! Quite honestly they'd get more in jail ! I am so surprised that this place is still operating. Rahab is never present but maybe once a month or twice if it's her payday !!!!!! NOT DIGNIFIED AT ALL !!!!!!!!!!!!!!

by Verified visitor, Oct 2010