Discovery Memory Care

?I'll share my experience with Discovery Memory Care with you. We left my 87 year old mother at Discovery Memory Care in September 2011, since the Dungeness and Sherwood facilities in Sequim don't have space available for respite care. Each stay for mother was four days. The charge was $1,450.00, in advance. The first time we picked mother up, she was in a urine soaked Depends undergarment, and the skin on her buttocks had dry fecal matter. The second time, we found her in much worse condition. Her eyes were crusted with discharge, her lips were cracked. Her face, caked with food. She was wearing the same clothes she had on four days earlier, and a diarrhea filled Depends undergarment. I had taken in a medication to be given to her, in case of diarrhea - but they hadn't given her any of the medication. Her hands, knee and shin were badly bruised (probably from a fall). Her feet and ankles were both swollen and hard. She had reddened skin on her back and buttocks. I actually had to shower her, at the facility shower, and dress her in clean clothes before I could put her into the car to take her home. I spoke with the RN in charge of the health aides who are the actual caregivers, and to the Executive Director, who apologized said "those aren't our standards." No, those aren't the standards they advertise, but it's the reality of care my mother received while at Discovery Memory Care on two occasions. The cooing, sugar coated greetings families get in the lobby are a act. Don't entrust them with the care of your loved one.

by Verified visitor, Oct 2011