York Street Personal Care Home Inc

My father went to live at York Street two years ago - suffering from a neurological disease that affects him mentally and physically. His health slowly began to deteriorate as the time went by. When he first moved in, his rent was $1000/month, in which the owner would drive him to the bank for him to withdraw the money. Without any of his family's knowledge, his rent was raised by $400/month. His health began to deteriorate. He started to not be able to control his bladder and bowels. All of the workers at the facility would get very mad at him for doing so. He would always tell us that they were mad at him and yelled at him for having an accident. Every time we called him, they would literally yell for him to come to the phone, even though he has very poor equilibrium and is disabled. Also, during his stay, he purchased a $1300 bed and mattress for the room that he stayed in. It was brought to my attention that they no longer were able to take care of him, so he was assessed and moved to a full time care facility in the middle of the month. I asked if they were going to prorate his rent for those two weeks. They gave me some lame answer about that not being in his contract. I asked if it was in his contract to just raise his rent without any of our knowledge. So, that money has not been refunded. Also, after he moved, they kept his bed.

The "facility" is in not great shape. I don't know what they spend all of their money on. I don't believe the workers are paid well, they are not trained. They really are a PROFIT facility. It really seems like they are only worried about money, not their residents.

by Becky, Sep 2013